Terms of Use

Last Updated: 30/05/2025

1. Collaboration & Communication

1.1 - Service Delivery

Chamrousse Studio provides handcrafted logo and branding services tailored for fast-moving companies. Our process is streamlined—no unnecessary meetings, just clear forms, quick delivery, and responsive support. Successful collaborations require timely, detailed feedback from clients. Once final deliverables are approved, no further revisions will be accepted.

1.2 - Logo Design Process & Deliverables

All designs are original and custom-made—no templates, no AI-generated assets.

Final delivery includes multiple file formats (SVG, PNG, PDF; others available on request).

Basic brand guidelines with color palette, typefaces, and usage notes are included.

Full copyright ownership is transferred upon final payment.

Unlimited usage rights across digital and print media.

1.3 - Design Originality

Every design is unique. We do not use stock graphics, templates, or AI-generated content—your logo is built from scratch, aligned with your audience and market positioning.

1.4 - Support

Support is available 7/7 via email at hello@chamrousse.studio. We do not offer phone or video calls.

1.5 - Client Delays After Signup

Our work begins once you complete our onboarding form. Failure to complete the form does not constitute grounds for a refund.

1.6 - Copyright & Ownership

Upon full payment, you receive:

Complete ownership of the final logo and brand assets
Full intellectual property rights
The right to register your logo as a trademark
Freedom to modify and use your brand in any medium. Chamrousse Studio relinquishes all rights to the final design post-payment.

2. Refund Policy

We offer a 100% risk-free satisfaction guarantee. If you’re not satisfied with your design, we’ll revise it until you are. If we’re unable to meet expectations after multiple revisions, a full refund will be issued.

3. Chamrousse Studio Obligations

3.1 - Right to Refuse

We reserve the right to decline projects that are incompatible with our expertise, ethics, or scheduling availability.

3.2 - Policy Changes

Service terms, pricing, and deliverables are subject to change. Any changes will be communicated clearly on our website.

4. Fees & Payment

4.1 - Payment Terms

All fees must be paid in full before work begins. Payment is made securely through Stripe at the time of order.

4.2 - Recurring Charges

Chamrousse Studio does not currently offer subscription services.

4.3 - Cancellation

By signing up, you accept our refund policy. We have a refund guarantee, meaning that if you are not happy with the results, you don’t pay.

5. Warranty Disclaimers

5.1 - Refund Limitations

We stand by our refund guarantee but cannot offer refunds once the final files are delivered and approved.

5.2 - No Additional Warranties

Chamrousse Studio disclaims all implied warranties, including merchantability and fitness for a particular purpose. All services are delivered “as-is.”

6. Indemnity

You agree to indemnify and hold harmless Chamrousse Studio from any claims, damages, or legal fees arising from your misuse of our work, breach of agreement, or intellectual property disputes unrelated to our designs.

7. Intellectual Property & Ownership

7.1 - Post-payment Rights

Upon full payment, clients receive full legal ownership of the final approved design and assets, with the right to use, adapt, or trademark as desired. We may showcase your brand in our portfolio unless otherwise requested in writing.

7.2 - Pre-payment Rights

Until full payment is received:

Chamrousse Studio retains all rights to design concepts
Clients may not use or distribute any assets
All preliminary designs remain the property of Chamrousse Studio

8. Limitation of Liability

Chamrousse Studio is not liable for indirect or incidental damages. Total liability is limited to the amount paid for services.

9. Confidentiality Agreement (NDA)

We treat all shared information—business plans, visuals, strategy—as confidential. It will not be shared or used outside the scope of our collaboration. Team members and subcontractors are also bound by confidentiality.

10. Credit Card Disputes

Clients must raise any billing issues within 14 days. Filing a dispute without prior contact may result in the termination of all services and a forfeiture of all designs. We reserve the right to take legal action for false disputes and recover associated fees.

11. Miscellaneous

This agreement constitutes the full understanding between the client and Chamrousse Studio. Any amendment must be made in writing. If any provision is deemed invalid, the remainder of the agreement will remain in effect.