Legal Notice

Last Updated: 30/05/2025

Chamrousse Studio (“Chamrousse,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Chamrousse Studio. It applies to our website, www.chamrousse.studio, and any associated subdomains (collectively, our “Service”). By accessing or using our Service, you agree to the practices described in this Privacy Policy and our Terms of Use.

1. What Information We Collect and Why

We may collect and process the following information:

Information you provide directly: When you fill out a form, contact us, purchase a branding sprint we collect data like your name, email, company name, payment information, and any additional info you voluntarily provide.
Payment details: Payments are securely processed via third-party providers (e.g., Stripe). We do not store credit card data on our servers.
Information from third parties: If you interact with us via social media, analytics platforms, or third-party integrations, we may receive some of your data depending on your privacy settings.

We use your information to:

Deliver and improve our design services
Personalize your experience
Process orders and provide customer support
Send service-related and promotional communications

2. Cookies and Tracking Technology

We use cookies and similar technologies to:

Understand how visitors use our site
Improve website performance and user experience
Track conversions and advertising effectiveness

You can disable cookies in your browser settings, but note that some parts of the Service may not function properly as a result.

We may use tools such as Google Analytics to understand user behavior. Learn more about Google’s privacy practices here, and opt out via this tool.

3. Legal Basis for Processing (EU Users)

We process your data on the following bases:

Performance of a contract (e.g., fulfilling a paid branding service)
Legal obligations (e.g., maintaining transaction records)
Legitimate interests (e.g., marketing, service improvements)
Consent (e.g., newsletter subscription, analytics cookies)

You may withdraw consent at any time without affecting the lawfulness of prior processing.

4. Sharing of Information

We only share your data when necessary and with:

Service providers (e.g., hosting, payment, analytics, and support tools)
Legal authorities, when required by law
Third parties in the context of a business transfer (e.g., merger, acquisition)

We do not sell your personal data.

5. Your Rights and Choices

As a user, you can:

Request access, correction, or deletion of your personal data
Object to or restrict processing under certain conditions
Withdraw consent at any time
Lodge a complaint with your data protection authority

To exercise these rights, contact hello@chamrousse.studio.

You may unsubscribe from promotional emails using the link in our emails or by contacting us directly.

6. Data Retention and Security

Your data is stored securely in trusted cloud environments. We retain personal information only as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes.

We implement standard security measures (SSL encryption, secure backups, etc.) but cannot guarantee 100% security.

7. International Transfers

If you are in the EU/EEA, please note that data may be transferred to and stored in countries outside the EU. These transfers are made with appropriate safeguards in place, such as standard contractual clauses.

8. Children’s Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children. If you believe we have unknowingly collected such data, contact us immediately.

9. External Links

Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

10. Updates to This Policy

We may update this policy periodically. Changes will be posted on this page with the updated revision date. Continued use of the Service after updates means you accept the new policy.